Privacy Policy

Privacy Policy

Privacy Policy

What information is being collected?
We will be collecting the following information from you:-

Name
Address including postcode
Email address
Mobile Number
Pet Name and Date of Birth

How is it collected?
Information is provided to us via our online form, emails received, or information provided to us in any other way such as our service contracts, and intake forms

Why is it being collected?
This information is needed in order to provide you with pet training services and will be used in order to administer your account and to provide the products and services you have requested from us. 
It also enables us to contact our visitors and clients with general or personalised service-related notices and promotional messages;
To comply with any applicable laws and regulations.
Information will only be used for marketing if you have expressly consented for me to do so.

Who will it be shared with?
Your information will NOT be passed onto other third parties other than for the sole purpose of the administration of your account. 
Our company is hosted with 1&1 IONOS Internet Limited. They provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through 1&1 IONOS Internet Limited storage, databases and general applications. 
We will not share your information with any other third parties unless express consent has been provided. We may request to forward your information if we need to refer you on to another dog professional for further behavioural work.

What will we do with your information?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Information that you have consented to used for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. information is stored both in paper filing and also electronic form.
We may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires or to send updates about A Dogs Tale. For these purposes we may contact you via email, telephone, text messages, and postal mail.

What are your rights?
We may contact you directly u if you have shown interest in using A Dogs Tale, or have used our services. You will always be given the option to opt out with immediate effect from this contact.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@adogstaletraining.co.uk
If you wish to raise a complaint on how we have handled your personal data, please email us at hello@adogstaletraining.co.uk
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